Privacy Policy

1. Introduction

We at dontshowgrandma (“Provider”, “we”, “us”) take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and services. We process your data in accordance with the EU General Data Protection Regulation (GDPR).

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2. Data Controller

The data controller within the meaning of the GDPR is:

dontshowgrandma

Elena Preiß

Frederik Preiß

Burgring 49

47906 Kempen

Germany

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3. Data We Collect

We collect and process the following categories of personal data:

Customer data: name, email address, postal address, phone number, payment details.

Booking data: event date, selected package, communication history.

Technical data: IP address, browser type, operating system, date/time of access.

Content data: video and audio recordings provided through the rented camcorder, which may include images and voices of wedding guests.

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4. Purposes of Processing

We process personal data for the following purposes:

To provide our services (camcorder rental, video editing, delivery of final videos).

To process bookings, payments, shipping, and returns.

To communicate with Customers about their bookings.

To edit and deliver wedding videos, including the use of subcontractors and AI tools.

To comply with legal obligations (e.g., tax law).

To improve our services and website.

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5. Use of Subcontractors and AI Tools

We may engage third-party subcontractors (freelance editors, editing companies) to support video editing.

We may also use AI-based tools (e.g., for noise reduction, color correction, stabilization, or rough cut support).

All subcontractors and AI tools are selected carefully, and data is processed strictly in accordance with GDPR.

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6. Responsibility for Guest Data

Videos may contain images and voices of wedding guests.

The Customer (couple booking the service) is responsible for informing guests about the recording.

The Provider processes this data solely to deliver the booked video.

The Provider does not accept liability for missing guest consent. Responsibility lies entirely with the Customer.

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7. Legal Basis

The legal bases for processing are:

Art. 6(1)(b) GDPR – contract performance (camcorder rental, editing services).

Art. 6(1)(c) GDPR – legal obligations (e.g., tax law).

Art. 6(1)(f) GDPR – legitimate interests (IT security, service improvement).

Art. 6(1)(a) GDPR – consent (e.g., newsletter, optional marketing).

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8. Data Sharing

We share personal data only when necessary:

With payment providers (Stripe, PayPal, banks) for payment processing.

With shipping providers (DHL, UPS, etc.) for logistics.

With subcontractors and AI-based tools for editing.

With IT providers for hosting, email, and cloud storage.

Data will not be transferred outside the EU/EEA unless adequate GDPR safeguards are in place.

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9. Storage Period

Booking and payment data are stored for up to 10 years (legal obligation under German tax law).

Communication and contact data are deleted once no longer needed.

Edited videos and raw footage are stored for up to 6 months after delivery, unless earlier deletion is requested by the Customer.

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10. Rights of Data Subjects

You have the following rights under GDPR:

• Right of access (Art. 15 GDPR)

• Right to rectification (Art. 16 GDPR)

• Right to erasure (Art. 17 GDPR)

• Right to restriction of processing (Art. 18 GDPR)

• Right to data portability (Art. 20 GDPR)

• Right to object (Art. 21 GDPR)

• Right to withdraw consent at any time (Art. 7(3) GDPR)

Requests can be made by email to [your email].

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11. Data Security

We apply appropriate technical and organizational measures to protect data from loss, misuse, or unauthorized access.

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12. Cookies & Tracking

Our website uses cookies to provide essential functions and improve user experience.

Essential cookies are necessary for website operation.

Analytics cookies are only used with explicit consent.

Users can manage or delete cookies in their browser settings.

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13. Newsletter (if applicable)

If you subscribe to our newsletter, your email will only be used for sending updates. You can unsubscribe anytime via the link in the email.

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14. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always available on our website.

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15. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe we are processing your data unlawfully.